SSM recognizes that staff are the key attribute to company success. Each member is handpicked on the basis of demonstrable communication and life skills. Each member is of mature outlook and recognizes his or her part in the client / service provider relationship. We aim to meet all client requirements and there is a very clear understanding that client satisfaction is paramount.

The company has grown to the stage where it now has an excess of 100 qualified personnel. All staff have formal security qualifications and exceptional communication skills. The firm has employed and trained guards and crowd controllers, inquiry agents, personal protection operatives, assessors and work place trainers. Many members also have management training. Multi-skilling is actively encouraged and the firm allocates a large percentage of its budget to training.